Payment & Ordering FAQs
Sure! We have a dedicated group of product experts willing to help you with what you need. Please Submit a Query with the link to the product and what infor...
Tue, 29 Sep, 2026 at 4:58 PM
Both options are available on our website, but there's a difference in how quickly your order will be shipped. In Stock Products that are in s...
Tue, 29 Sep, 2026 at 5:04 PM
On the checkout page, you'll be able to see the different payment methods you can use to pay for your order. Credit Card W use BNZ and DPS P...
Tue, 29 Sep, 2026 at 5:09 PM
All orders placed online need to be paid in full before they can be processed for collection. If you’d prefer to pay in-store, you’re welcome to visit our s...
Tue, 29 Sep, 2026 at 5:11 PM
Please check your order status first to confirm whether your order has already been shipped or not. If it’s still being processed, you can ask us to update ...
Wed, 7 Oct, 2026 at 12:43 PM
Please check the status of your order first to see if it’s still in process, being prepared, or if it has been shipped. If it's still being processed, y...
Wed, 7 Oct, 2026 at 12:48 PM
It’s easy to view your order. When you placed your order you will have received a confirmation email which gives a link to your order. Alternatively y...
Wed, 7 Oct, 2026 at 12:52 PM
Your privacy is important to us and we will not do anything to break your trust. We treat customer information as strictly confidential and so it is n...
Wed, 14 Oct, 2026 at 3:45 PM